Customer Service / Inside Selling
An important and often overlooked aspect of selling
Find out how to unlock your customer service team's potential and grow sales.
In our clients' own words
Sandler-trained customer service people...
Treat customers with respect
Remain objective and avoid confrontation
Address customer requests in a straight-forward, non-manipulative manner
Ask questions to analyze situations before recommending solutions
Are effective communicators in person, on the telephone and by email
Can effectively recommend additional products and services that benefit the customer and add to your top-line revenue and customer retention