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Matt Nettleton | Indianapolis, IN

Customer Service / Inside Selling

An important and often overlooked aspect of selling

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Find out how to unlock your customer service team's potential and grow sales.

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In our clients' own words

Sandler-trained customer service people...

  • Treat customers with respect

  • Remain objective and avoid confrontation

  • Address customer requests in a straight-forward, non-manipulative manner

  • Ask questions to analyze situations before recommending solutions

  • Are effective communicators in person, on the telephone and by email

  • Can effectively recommend additional products and services that benefit the customer and add to your top-line revenue and customer retention